Visibility is everything

Only 35% of respondents are highly informed about who is doing work for their organization when it comes to non-payroll workers

Force Four

Visibility is everything

Expand your line of sight.

Executives generally do not have good visibility regarding the who, what, where and when of their external workforce. As a result, many companies are not realizing the most value from their external workforce.

A fundamental truth of business is that you can’t manage what you don’t measure. When it comes to services providers, less than half (47%) are highly informed about who is doing work for their organization. C-suite executives who are leading their functions are less in the know: just 25% of are highly informed regarding non-payroll workers, and 35% about services providers.

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Only 51% of respondents consider themselves well informed about the contract terms for their services providers

These shortfalls translate into serious management issues